Application Operations Engineer
Anywhere
WHAT YOU WILL BE DOING
- Oversee the performance of critical applications related to Alternate Delivery Channel services, ensuring uptime, efficiency, and security.
- Automate routine processes to improve efficiency and reduce manual intervention.
- Work closely with various internal and external teams to resolve issues end-to-end and ensure timely resolutions for all operational complaints.
- Maintain and manage operational reports, providing actionable insights and data-driven recommendations to improve service quality.
- Identify opportunities to optimize workflows, enhance system performance, and improve service reliability.
WHAT YOU NEED TO HAVE
- Bachelor’s or Master’s degree in Computer Science, Electronics, Telecommunication Engineering, or a related field.
- Familiarity with ISO8583 & ISO20022 and payment switches (EMV/NFC/Tokenization).
- Strong problem-solving abilities with a keen eye for detail. You should be comfortable troubleshooting technical issues and working under pressure.
- Willingness to work in a shift-based schedule.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘Application Operations Engineer’.
Apply
Desktop Support Engineer
Anywhere
WHAT YOU WILL BE DOING
- Provide first-level support to end-users for hardware, software, and network issues.
- Install, configure, and maintain desktops, peripherals, and software.
- Troubleshoot and resolve technical problems promptly, remotely or on-site.
- Document incidents, solutions, and maintain accurate logs.
- Assist in the setup and configuration of new equipment and network systems.
- Train users on basic troubleshooting and optimal use of their systems.
WHAT YOU NEED TO HAVE
- Bachelor’s degree in Computer Science, IT, or related field
- 1+ years of experience in desktop support, technical support, or helpdesk roles.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘Desktop Support Engineer’.
Apply
Assistant Manager - IT Audit
Anywhere
WHAT YOU WILL BE DOING
- Plan and execute IT audits in line with the approved Annual Audit Plan, ensuring alignment with organizational objectives and regulatory requirements.
- Evaluate the adequacy and effectiveness of IT controls across applications, infrastructure, cybersecurity and operational processes.
- Assist in preparing audit plans and conducting risk assessments.
- Execute efficient IT audit procedures and prepare comprehensive audit reports.
- Maintain confidentiality and integrity throughout the audit process.
WHAT YOU NEED TO HAVE
- Master’s degree in Information Security or Computer Science.
- CISA qualification is preferred.
- 3 to 4 years of experience in a bank/financial institution.
- Strong knowledge of risk-based auditing, IT governance, and SBP regulations.
- Excellent communication skills.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘Assistant Manager - IT Audit’.
Apply
Associate Product Manager
Anywhere
WHAT YOU WILL BE DOING
- Assist the Product Manager in conducting market research and identifying user needs and pain points.
- Help in developing product roadmaps, feature requirements, and user stories.
- Work with cross-functional teams such as engineering, design, and marketing to ensure the timely delivery of product features.
- Analyze product data and customer feedback to identify areas for improvement.
- Assist in the development of product documentation, user guides, and other materials.
- Participate in product testing, quality assurance, and bug reporting.
- Any other task assigned by the Product Manager or the management.
WHAT YOU NEED TO HAVE
- Bachelor's degree in Business Administration, Computer Science, or related fields.
- Candidates with 1 year of experience in product management or a related field are preferred.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Detail-oriented with the ability to multitask and prioritize.
- Familiarity with Agile development methodologies is a plus.
- Experience in the financial technology industry is a plus.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘Associate Product Manager’.
Apply
KYC Analyst – Business Account Onboarding
Anywhere
WHAT YOU WILL BE DOING
- Conduct end-to-end KYC/CDD reviews for business account onboarding.
- Review, verify, and validate corporate documents (incorporation certificates, NTN, tax records, partnership deeds, board resolutions, etc.).
- Perform Know Your Merchant (KYM) checks and assess ownership structures and UBO disclosures.
- Ensure compliance with regulatory AML/CFT requirements as well as internal risk and compliance policies.
- Identify and escalate suspicious, incomplete, or high-risk cases to the Compliance team for further review.
- Maintain accurate records and support audit readiness with thorough documentation.
WHAT YOU NEED TO HAVE
- Bachelor’s degree in Business or a related field.
- Minimum 1 year of experience in KYC/CDD, preferably in business or corporate account onboarding.
- Solid understanding of corporate structures, business verification processes, and regulatory compliance frameworks.
- Strong analytical and documentation review skills with a keen eye for detail.
- Ability to manage multiple cases simultaneously, prioritize effectively, and deliver results within deadlines.
- Willingness to work in a shift-based environment.
- Proactive mindset with a strong sense of accountability and integrity.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘KYC Analyst – Business Account Onboarding’.
Apply
Senior Android Developer
Anywhere
WHAT YOU WILL BE DOING
- Writing scalable and testable code with a strong emphasis on security.
- Developing new features and enhancing existing modules using best practices and industry standards.
- Ensuring app performance, security, and compatibility with the latest Android OS versions.
- Collaborating with UX/UI designers, product managers, and other stakeholders.
- Monitoring app usage metrics and collecting user feedback for continuous improvement.
- Troubleshooting and resolving technical issues to maintain smooth app operation.
- Contributing to project planning, estimation, and risk management.
WHAT YOU NEED TO HAVE
- Bachelor's or Master's Degree in Computer Science or Software Engineering.
- Minimum of 4 years of Android development experience with Kotlin.
- Proven experience with at least 2 published apps on the Play Store (provide valid links).
- Expertise in MVVM or Clean Architecture and familiarity with the latest design patterns.
- Proficiency with Android Jetpack Libraries, Dependency Injection, and Unit Testing.
- Experience with Version Control Systems (VCS) like GitHub or GitLab.
- Experience with Compose or Hybrid frameworks will be preferred.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘Senior Android Developer’.
Apply
iOS Software Engineer
Anywhere
WHAT YOU WILL BE DOING
- Lead the lifecycle—concept, design, test, release, and support—of our iOS applications, ensuring seamless integration with back-end services.
- Collaborate with cross-disciplinary teams, assimilating various viewpoints to strengthen the development process.
- Convert complex designs and wireframes into responsive and user-centric code.
- Craft high-performance, reusable, and reliable Swift code, setting the benchmark for quality and ingenuity.
- Anticipate potential setbacks, identify root causes, and introduce immediate resolutions.
WHAT YOU NEED TO HAVE
- A Bachelor’s degree from a prestigious institution in Computer System Engineering, Computer Science, or Software Engineering.
- 3-5 years of tangible experience crafting iOS applications with Swift and Cocoa Touch.
- Mastery of contemporary architectural patterns—MVVM, Clean Architecture, and VIPER.
- Proven capability in integrating iOS applications with RESTful APIs.
- Adeptness in translating business imperatives into actionable technical strategies.
- Proficiency with Git and a keen understanding of CI/CD practices.
- Experience with chat SDK frameworks, particularly XMPP Ejabberd, is highly regarded.
- Familiarity with Firebase and its associated services.
Interested candidates can email their resume to careers@nayapay.com with the subject ‘iOS Software Engineer’.
Apply
